General Question

Please refer to the size charts. Valery Swimwear runs smaller than mainstream lines, so please if you are in between sizes, we recommend going up a size.

Any other question, we’ll gladly answer through hello@vaelryswimwear.com

The moment we send your order, a tracking number is sent to you in order to check the status of your package. In case you don’t get yours, you can contact us through hello@valeryswimwear.com

We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

RETURN FOR REFUNDS ARE ACCEPTED WITHIN 15 DAYS FROM THE DELIVERY DATE. Returned or exchanged products must be unworn, unsoiled or laundered, with all ticketing, tags and protective shields attached, in the condition you received them and in the original box and/or packaging.

If you wish to receive a refund, simply send your item(s) back to us within 15 days of the delivery date. All refund requests will incur in postage and handling charges on the returned items, and will be deducted from the amount to be refunded.

Sale ítems are considered final-sale items and cannot be returned or exchanged.

At Valery Swimwear we are committed with your information safety and security. All your information will be kept safe and confidential. If you register on our website we will keep your contact information in order to send you information about discounts and promotions, not you financial information as it goes against the law.

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